Work smarter. Service better.
Know exactly what happened on every job.
ServiceFlow gives your office and your technicians one shared record of every job: booked, photographed, checked off and signed off, from the first phone call to the invoice.
- See every job from the office, as the technician updates it
- Every technician has their own login and phone
- Photos and checklists saved against the job
- A complete history of who changed what, and when
Built for field service businesses
Everything you need to run jobs smoothly
From the first booking to the final invoice, ServiceFlow keeps the office and the field looking at the same job.
Live Job Tracking
See which jobs are scheduled, underway and finished, as your technicians update them from their phones.
Staff & Contractor Accountability
Each person has their own login. Switch off a lost phone or a departed technician in one click, and keep their job history.
Client Updates
Everything about a customer in one place: their sites, jobs, photos and invoices, so you can answer a call in seconds.
Evidence & Audit Trail
Before and after photos, checklist answers and notes stay with the job, and every change is recorded with who made it.
Jobs
From booking to invoice, on one record
Nothing gets re-typed or lost between the office, the van and the invoice. Each step adds to the same job.
Book it
Create the job for a customer and site, pick the day and assign a technician. Set up repeat visits for regular work.
Send it out
The technician sees the job on their phone with the address, the notes and the checklist ready to go.
Do the work
Photos, checklist answers and notes are saved against the job as it happens, not typed up that night.
Review and invoice
The office checks the finished job, then turns it into an invoice with your ABN and GST. See at a glance what is unpaid or overdue.
Templates
Checklists your technicians actually follow
Start from a ready-made checklist for your trade or build your own, then have every job use it the same way.
- Photo required on the steps that matter
- Readings with acceptable ranges, so a bad number stands out
- Questions that branch, so extra steps appear only when needed
- One template for the whole team, kept in one place
Get started
Onboarding
Tell us about your business and we will set you up with an invitation. After that it is six short steps to your first live job.
Request an invitation
Tell us a little about your business and we will be in touch about a demo and getting you set up.
We only use these details to reply to your request.
Ready to see every job clearly?
Tell us about your business and we will show you how ServiceFlow fits the way you already work.